Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your delivery options and lead times?
We offer white-glove delivery and standard curbside shipping. In-stock items typically arrive within 7-14 business days, while custom upholstery may take 6-10 weeks.
Do you offer financing for large furniture purchases?
Yes, we partner with several providers to offer flexible monthly payment plans, including 0% APR options for qualified buyers.
What is your return policy for furniture items?
You can return most items within 30 days of delivery. Please note that items must be in original condition, and a 15% restocking fee may apply to large furniture pieces.
Are your products covered by a warranty?
Every piece of furniture from Home Zone comes with a standard 1-year manufacturer's warranty against defects. We also offer extended protection plans for accidental stains and damage.
Can I request fabric swatches before I buy?
Absolutely! We offer up to five complimentary fabric swatches so you can see and feel the material in your own home lighting before making a commitment.
Do you offer professional assembly services?
Yes, if you select our 'White Glove Delivery' at checkout, our team will fully assemble your furniture in the room of your choice and remove all packaging materials.